Delete your account and data
LAST UPDATED: 15 SEPTEMBER 2026 · DEVELOPER: PHANTOM RACING DEVELOPMENT
This page explains how to delete your Phantom Trace account and the data associated with it.
Option 1: In the app (fastest)
Open Settings > Account > Delete Account and confirm. Your account and data are deleted right away.
Option 2: By email
Email phantom.racedev@gmail.com from the email address of the Google or Apple account you used to sign in.
Subject: Delete my Phantom Trace account
Message: I would like to permanently delete my Phantom Trace account and all associated data.
We confirm email requests within 24 hours and complete the deletion within 7 days.
Subscriptions: deleting your account does not cancel a Google Play or App Store subscription. Cancel it first in your store account (see Support).
What is deleted
- Account profile: name, email, profile picture, Google or Apple user ID, role.
- Waypoints and tracks you created, including attached photos.
- Team membership. Teams you own are dissolved.
- Voice messages you sent, and voice history of teams you owned.
- Inbox messages you sent or received.
- Problem reports you submitted, your blocks, and promo code redemptions.
- Sign-in sessions are ended, and Sign in with Apple access is revoked.
What may be kept, and for how long
- Backups: up to 30 days, for disaster recovery only. They roll off automatically.
- Server logs: up to 30 days, for security and abuse prevention.
- Purchase records: Google Play, Apple and RevenueCat keep their own transaction records as required by law.
Data shared with teammates
Waypoints or tracks you exported or sent to others before deleting your account may remain on their devices. We can't remove copies stored on other people's phones.
Questions
Email phantom.racedev@gmail.com.